Do you have questions? Find answers to the most frequently asked questions about our services and how we operate.
We accept payments by credit card (Visa, MasterCard, American Express), bank transfer, and some online payment services. Specific details are provided during the booking process.
Yes, with our Tailor-Made Packages, you can customize every aspect of your trip, including tickets, accommodation, transportation, activities and more. Our team is here to create a unique experience according to your preferences.
Our cancellation and refund policies vary depending on the type of ticket or package booked. Specific details are available in our Terms and Conditions (T&Cs) and will also be explained at the time of booking.
You can contact us by phone, email or via the contact form. Our team is available to answer all your questions and assist you with your reservations.
You can sign up for our newsletter on our website to receive regular updates on our offers, new events covered, and exclusive information on sports travel.
Yes, we offer special offers for groups and businesses, including team building experiences and business trips around sporting events. Contact our team to discuss your specific requirements.
In the event of an event being cancelled, we will offer you alternative solutions such as postponing your booking to another date or refunding your purchase, in accordance with our General Conditions of Sale.
Booking changes are subject to availability and the specific conditions of the ticket or package booked. Contact our customer service as soon as possible to discuss available options.
The required documents depend on your destination and nationality. Typically, a valid passport, any visas and booking documents are required. We advise you to check the specific requirements of your destination before travelling.
All tickets purchased through SSA Sport 360 are authentic and issued directly by the event organizers. You will receive a confirmation of your booking by email with all the necessary details.
Our customer service is available to assist you in case of any problems during your trip. You will be provided with an emergency contact number to use in case of need.